Effective Date: April 27, 2026

 

PEPCORE ("we," "our," or "us") operates the website https://pepcore.com (the "Site"). This Privacy Policy describes how we collect, use, store, and protect information when you visit our Site or purchase our products. It also explains your privacy rights and the choices available to you.

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1. Scope and Research-Use-Only Context

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PEPCORE supplies peptides, research chemicals, and related products intended strictly for in vitro laboratory research, scientific investigation, and educational purposes. Our products are NOT intended for human or veterinary use, food, cosmetic, or household applications.

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This Privacy Policy applies to all visitors, registered users, and customers of pepcore.com. The research-use-only nature of PEPCORE's products influences the types of data we collect. For example, we may request information about your institutional affiliation, research purpose, or professional credentials to verify appropriate use of our products and to comply with applicable regulations.

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2. Interpretation and Definitions

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Interpretation

Words with initial capital letters have specific meanings defined below. These definitions apply regardless of whether they appear in singular or plural form.

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Definitions

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For the purposes of this Privacy Policy:

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• Account — A unique account created for you to access our Site, place orders, and manage your preferences.

• Affiliate — An entity that controls, is controlled by, or is under common control with PEPCORE, where "control" means ownership of 50% or more of voting securities or equivalent ownership interest.

• Company — Refers to PEPCORE, also referred to as "we," "our," or "us" in this policy.

• Cookies — Small data files placed on your Device by a website, containing details of your browsing history and preferences.

• Device — Any device that can access the Site, such as a computer, tablet, or mobile phone.

• Personal Data — Any information that relates to an identified or identifiable individual.

• Service — The website, products, and all related functionality provided by PEPCORE.

• Service Provider — A third-party company or individual engaged by PEPCORE to facilitate, provide, or perform services on behalf of the Company.

• Usage Data — Data collected automatically when using the Site, including IP address, browser type, pages visited, and diagnostic information.

• Website — PEPCORE's website, accessible at https://pepcore.com.

• You — The individual accessing or using the Site, or the company or legal entity on whose behalf such individual is accessing or using the Site.

 

3. Information We Collect

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Personal Data

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When you create an account, place an order, or contact us, we may collect the following Personal Data:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Institutional or organizational affiliation

• Payment information (processed securely through third-party payment providers)

 

Account Data

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When you register for an account, we collect and maintain:

• Login credentials (username and encrypted password)

• Order history and transaction records

• Saved preferences and settings

 

Usage Data

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We automatically collect certain information when you visit the Site, including:

• IP address

• Browser type and version

• Pages visited and navigation paths

• Date and time of each visit

• Time spent on individual pages

• Unique device identifiers

• Referring URLs and exit pages

• Diagnostic and performance data

 

Mobile Device Data

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If you access the Site from a mobile device, we may collect additional information, including:

• Mobile device type and model

• Unique device ID

• Mobile operating system

• Mobile browser type

 

Communication Data

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We retain records of your interactions with us, including:

• Customer inquiries and correspondence

• Support tickets and resolution records

• Communications via email or messaging platforms

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4. Tracking Technologies and Cookies

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We use cookies, web beacons, tracking pixels, and scripts to collect and store information when you visit the Site. These technologies help us provide a better user experience, analyze traffic, and understand how our Site is used.

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Types of Cookies We Use

• Essential / Necessary Cookies — Required for the basic functionality of the Site, including authentication, security, and session management. These cookies cannot be disabled without impairing core features.

• Functional Cookies — Enable the Site to remember your preferences, such as language settings, login details, and display options, providing a more personalized experience.

• Analytics Cookies — Help us understand how visitors interact with the Site by collecting information about page views, traffic sources, and user behavior. We may use services such as Google Analytics for this purpose.

• Cookie Consent Cookies — Track whether you have accepted or declined the use of cookies on the Site, ensuring your preferences are respected on subsequent visits.

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Persistent vs. Session Cookies

Session Cookies are temporary and are deleted when you close your browser. Persistent Cookies remain on your Device for a set period or until you manually delete them. We use both types depending on the purpose.

Managing Cookies

You can manage or refuse cookies through your browser settings. Most browsers allow you to block or delete cookies, configure alerts when cookies are set, or browse in private/incognito mode. Please note that refusing or deleting cookies may limit certain functionality of the Site, such as saved preferences or the ability to remain logged in.

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5. Analytics

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We may use third-party analytics services, such as Google Analytics, to monitor and analyze traffic to the Site. These services use cookies and similar technologies to collect Usage Data, including pages visited, session duration, and traffic sources.

Analytics data helps us improve the Site, understand user behavior, identify trends, and optimize our product offerings and content. We do not use analytics to personally identify individual users. Data collected through analytics services is aggregated and used solely for performance and improvement purposes.

Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout), which prevents your browsing data from being sent to Google Analytics.

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6.How We Use Your Information

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We use the information we collect for the following purposes:

• Providing and maintaining the Site — Operating, delivering, and ensuring the functionality of our website and services.

• Processing and fulfilling orders — Managing product orders, processing payments, arranging shipping, and providing order confirmations and tracking.

• Managing user accounts — Creating, maintaining, and administering your Account and registration information.

• Communication — Responding to your inquiries, providing customer support, and sending order-related notifications.

• Marketing communications — Sending promotional emails, newsletters, and product updates. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

• Site improvement — Analyzing usage patterns to improve the Site, our products, and the overall user experience.

• Fraud prevention and security — Detecting, preventing, and addressing fraudulent activity, unauthorized access, and other security threats.

• Legal and regulatory compliance — Meeting our obligations under applicable laws, regulations, and legal processes.

• Business transfers — Facilitating the evaluation and execution of mergers, acquisitions, reorganizations, or asset sales, where your data may be among the transferred assets.

 

7. Data Retention

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We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Retention periods vary based on the type of data and the reason for processing.

• Account Data is retained for the duration of your active account and for a reasonable period thereafter.

• Order and transaction data may be retained for extended periods as required for tax reporting, legal compliance, and dispute resolution.

• Usage Data is generally retained for shorter periods unless needed for security or analytical purposes.

• Communication records are retained as necessary for customer support continuity and legal purposes.

When data is no longer needed for any legitimate business or legal purpose, it will be securely deleted or anonymized. You may request deletion of your Personal Data at any time, subject to applicable legal retention requirements. See Section 11 for details on exercising your rights.

 

8. Third-Party Sharing and Disclosure

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We do NOT sell your Personal Data. We may share your information with third parties only in the following limited circumstances:

• Service Providers — We engage trusted third-party providers to assist with payment processing, order fulfillment, shipping and logistics, website hosting, email delivery, and analytics. These providers receive only the data necessary to perform their specific services and are contractually obligated to protect your information.

• Legal Compliance — We may disclose your information when required by law, in response to a valid subpoena, court order, or government request, or to cooperate with regulatory authorities.

• Business Transfers — In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your Personal Data may be transferred as part of the transaction. We will provide notice before your data becomes subject to a different privacy policy.

• Fraud Prevention and Safety — We may disclose information to protect the rights, property, and safety of PEPCORE, our users, and the public, including to investigate potential violations of our terms of service.

Our Site may contain links to third-party websites. These external sites are not governed by this Privacy Policy. We encourage you to review the privacy policies of any third-party sites you visit.

 

9. Data Transfers

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Your information, including Personal Data, may be processed and stored on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your location.

By using the Site and providing your information, you consent to the transfer of your data to locations outside your jurisdiction. We implement appropriate technical and organizational safeguards—including standard contractual clauses and data processing agreements—to ensure that your data is protected during international transfers in accordance with applicable law.

 

10. Security Practices

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We take the security of your Personal Data seriously and employ industry-standard measures to protect it, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers.

• Encrypted storage for sensitive data at rest, including payment information and account credentials.

• Access controls and authentication protocols to restrict data access to authorized personnel only.

• Regular security assessments and monitoring to identify and address vulnerabilities.

• Secure payment processing through PCI DSS-compliant third-party payment providers.

Despite our best efforts, no method of electronic transmission or data storage is 100% secure. While we strive to protect your Personal Data, we cannot guarantee absolute security. We encourage you to take steps to protect your own account credentials, use strong and unique passwords, and notify us immediately if you suspect unauthorized access to your account.

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